The Reason Pending or Sold Properties Aren't Appearing on BoldTrail
Why Does My BoldTrail Site Display Properties And Then Label Who The Listing Brokerage Is?
Your website will automatically be firstlast.exprealty.com, but if you want to use your own URL, you have two options for your BoldTrail website.
BEST OPTION: Vanity Domain Add-On
Use the domain that you own for your BoldTrail exp website with the vanity domain add-on. This will allow the domain name to stay in the browser's address bar.
For example:
www.sellwithsally.homes (this stays in the address bar)
ALTERNATIVE: Use "Domain Forwarding"
Please Note: Domain forwarding is not ideal as it can cause security and other issues.
At your domain host such as GoDaddy, you also have the option of domain forwarding. When set up correctly, when someone visits the personalized URL domain, they are immediately redirected to the agent's subdomain. Although the standard forwarding does not keep the personalized domain in the address bar, it is the correct option to have a functioning website.
For example:
www.sellwithsally.homes automatically flips to sallysmith.exprealty.com
Click here for instructions on how to forward a domain in GoDaddy.
***WARNING Some domain hosts have the option for "forwarding with masking". This option is to be avoided at all costs. The general idea in this instance is that the Agent will ensure their custom or personalized URL will always be visible in the address bar when a user or lead is browsing their site. However, when this is enabled, the agent's subdomain is actually embedded into an empty website. It causes all of the lead capture functions, mobile functionality, and other features of the BoldTrail website to be disabled.
So, wherever you see the option to forward your custom domain, be sure to select regular forwarding, not forwarding with masking.
eXp Tech Outpost in World
Go to → Tech Support/Outpost → Tech Support - Lobby (Hours | Monday - Friday: 8am - 5pm All Time Zones)
support@exprealty.com
BoldTrail Chat Support
Click on the blue icon in the bottom right corner of your BoldTrail dashboard
Hours | Monday - Friday: 5am - 7pm PST | Saturday - Sunday: 7am - 4pm PST
boldtrail@insiderealestate.com
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Adding Simplifying the Market to a custom page (links are clickable)
I made changes to BoldTrail. Why doesn't my site update automatically?
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Turn on Call Recording so that your call recordings save into the contact record
How to have an active eXp Realty agent's BoldTrail account added to your BoldTrail team addon
For Agents: Things To Remember When Being Removed From a BoldTrail Team Account
For Agents: What You Need to Know About Being Added to a Team in BoldTrail